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Help Desk Certificate

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Information Technology Professional Technical Certificate

Full Credential Title

Help Desk Certificate

Catalog Description

The Help Desk Certificate prepares students to perform fundamental PC support tasks and to hold entry-level jobs as help desk technicians. Students are encouraged to take the A+ certification exam upon certificate completion.

Total Number of Credits

15

ctcLink Plan Code

CSSHDC01

Effective Term

Fall 2025

CIP Code

11.1006 - Computer Support Specialist.